Frequently Asked Questions

Currently, we ship to the following countries:

• Australia
• Canada
• Chile
• Egypt
• Italy
• Japan
• Mexico
• Saudi Arabia
• South Africa
• UK
• USA
  
  If your country isn't listed above, don't despair - we'll be adding even more shipping destinations in the coming months!

Delivery time will depend on a combination of your location and the particular products ordered.

Our Emesent branded items are made to order, with the most efficient fulfilment location selected according to destination.

Some products, however, are only produced by a single supplier, so these might take a little longer to be manufactured and arrive at your destination.

When you enter your delivery address during checkout, an estimated delivery date will be displayed.

The range of Emesent branded products on offer will be constantly evolving, so check back often and be sure to subscribe to our mailing list to stay informed.

In the meantime, if there's a product you'd like to suggest, feel free to let us know here.

The majority of Emesent branded products in this shop are produced only once you place an order. Print-on-demand means the product is made specifically for you, and shipped from the nearest location, depending on availability.

Different product types may only be produced at specific locations, meaning you may receive more than one shipment to complete your order.

Making products on demand instead of in bulk helps reduce overproduction - we're only creating and shipping what is required.

If you encounter issues with an order, get in touch with us via the Contact form here. 

We hope you'll love your new Emesent merch, but if you do experience an issue with your order, you can find our return policy here.

This is the official outlet for Emesent branded merchandise. You can find Emesent's main company website at https://emesent.com.